TOP FREQUENTLY ASKED QUESTIONS
We are a small team and if you have a question will get back to you as soon as we can. In the meantime check out the questions below to see if they can answer yours.
(Click a question to see the answer.)
What are your hours?
What are the pick-up / delivery details?
What if we are not home during delivery hours, and we’re unable to pick-up our order?
Where do you deliver?
When is the order deadline?
Why do you only prepare food once a week?
How long do meals last, and should I freeze them?
What if I have a food allergy / special dietary requirements?
How do the Weekly Meal Subscriptions work?
If I want to change my selections on my Weekly Meal Subscription, am I allowed to do so, or am I stuck with the same choices?
How do I use your new Ordering System?
1. What are your hours?
We are open every Monday (excluding major holidays) from 12:00pm - 5:30pm for walk-in meal purchases! We accept Venmo, Zelle, cash or card for payments. Forget to place your order ahead of time? Or want to try a few meals before you sign up for a subscription? No problem! Stop by on Monday to choose from our available prepped meals and stock your fridge for the week!
2. What are the pick-up / delivery details?
Food is prepared and delivered once a week on Mondays between the hours of 3:00pm and 7:30pm. Please send us an e-mail if no one will be home to accept the delivery - we suggest you leave an ice chest or insulated bag with ice blocks inside on your porch for us to leave your meals in if there is a possibility you will not be home. Delivery is only available within Visalia for a fee of $10 and out of town within 30 miles from the kitchen for a fee of $15.
*Minimum purchase of 5 meals for Delivery Services
Or you can skip the delivery fee, and pick up your meals at our pick-up location:
Visalia Kitchen Co-Op (home of Precision Prep): 623 W Murray Ave - between 3:30pm and 5:30pm on Mondays.